Managed updates have always been one of the main selling points for WP Engine’s WordPress hosting packages. Customers have the luxury of never having to update their own sites because WP Engine keeps them on the cutting edge:
We keep your site secure without you having to think about it. Whenever WordPress issues a security update, we test it, and then proactively apply it to your site.
However, the company announced today that it will not be offering support for WordPress’ new ability to update itself.
WP Engine will not be supporting the background updates for WordPress. We will continue managing the updates for your installs, testing each release on our infrastructure, and fully managing the releases of the minor updates. For example, when there is a security update to WordPress, as soon as the patch is released, we’ll update all customer sites to ensure we continue to keep your sites safe and sound.