If you’re planning on going to WordCamp Toronto 2011 and have yet to purchase tickets, think about participating in this contest being held by Miroslav Glavic. The rules are simple. All you have to do is leave a comment on the post and explain how attending the event will help you. Each winner will receive one ticket to the event. Of course, the winners will need to pay for their own accommodations and travel costs to get there. Winners will be chosen on October 19th. ∞
Buy My WordCamp Chicago Ticket
WordCamp Chicago is a little over a week away and I won’t be able to attend this years event. Things just didn’t work out according to plan and so I’m trying to sell my ticket. Unfortunately, refunds can not be given due to the way the ticketing system works. So if you still need a ticket to WordCamp Chicago, please get in touch with me so we can hammer out the details. Basically, someone will need to Paypal me the amount for the ticket and then I will transfer the ticket in EventBrite into your name. The price of the ticket is $30.00.
*UPDATE*
Xentek has picked up the ticket to WordCamp Chicago. Thanks Xentek!
Forum, Tickets, Or FAQ?
Carl Hancock who is part of the team behind GravityForms asked an interesting question on Twitter the other day.
What do you prefer for software support? A support forums or a good FAQ and a support ticket system?
I thought it would be nice to expand on the question so that we can answer it with more than 140 characters. In the past, I’ve really enjoyed working with software that has an in-depth FAQ because I enjoy solving my own problems. I think the more avenues for support, the better. However, if you are offering so many ways to receive support to the point where it’s decreasing the overall quality of support, then you introduce a new problem. I’d rather go to one place that I know is going to give great support and not spend time with four or five different methods that are sub par. There is no reason though why a good FAQ can’t compliment either a ticketing system or a forum, although one could argue that a forum fills both needs. I’d to hear what you think is the best method of support based on experience.
Last but not least, do not use the commenting form on a blog post to provide support. Nothing like traversing hundreds of comments to see if one is similar to the problem I’ve having.
WordCamp NYC Tickets Now Available
During the WordPress developers meeting yesterday, Jane Wells announced that registration for WordCamp New York City was open to the public. There are a few different tickets you can purchase depending upon your schedule. You can purchase the full pass which costs $40.00 which will provide entry to all sessions on Saturday and Sunday while also getting a Tshirt and lunch on Saturday. Or, if you can only make it on Sunday, consider purchasing the Mini pass for $25.00. This will get you entry for all sessions taking place on Sunday only as well as the Tshirt but no lunch. For those with a little more cash on hand, consider purchasing the Individual sponsorship pass for $250.00. This pass nets you acknowledgment on the website as well as during the event and on the program. Last but not least is the Consultant sponsorship for both days. This costs $500.00
I’ll be attending the event and luckily for me, I have bragging rights of saying I was the first person to buy a WordCamp NYC ticket but who cares, right? At any rate, I purchased my airline tickets today roundtrip and it came out to be about $325.00. Not cheap but as a business expense, it’s not that bad. My hope now is that a nor’easter doesn’t form during that weekend.
Win WordCamp Chicago Tickets
In episode 49 of WordPress Weekly, I announced that the first person to give me the correct answer to the trivia question would win a free ticket to WordCamp Chicago. So far, no one has submitted an answer to the question. So with that said, if no one answers the question by the time the next episode airs, I will up the ante to two tickets. That is two tickets to WordCamp Chicago. These tickets were graciously donated to me to give away as prizes via Margaret Roach of Margaretroach.com Here is the trivia question:
What is the name of the software which is an enterprise edition based off of WordPress? Hint: stores all of its information in a set number of database tables meaning it has a normalized schema.
Update JLeuze has correctly identified the answer. Please see his comment here.
