Comments on: Plugin Review: Technical Support http://www.wptavern.com/plugin-review-technical-support Where Every Drink Is On The House Wed, 08 Feb 2012 10:56:16 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Adam W. Warner http://www.wptavern.com/plugin-review-technical-support#comment-5818 Adam W. Warner Tue, 09 Feb 2010 13:35:16 +0000 http://www.wptavern.com/?p=3184#comment-5818 This seems useful for certain people, but users only have access if they're signed up on your blog? I would love to see this extended to offer a complete support ticket system. A frontend widget and a way for the admin to respond from the Dashboard or email, as well as for users to track their support tickets. I know, I know...I'm suggesting a lot:) To date, I've been using <a href="http://osticket.com/" rel="nofollow">osTicket</a> for my support ticket system. I would love to see a WP integrated support ticket system. EDIT: Looks like there are few, this seems to be the most recently updated: http://wordpress.org/extend/plugins/wats/ This seems useful for certain people, but users only have access if they’re signed up on your blog?

I would love to see this extended to offer a complete support ticket system. A frontend widget and a way for the admin to respond from the Dashboard or email, as well as for users to track their support tickets. I know, I know…I’m suggesting a lot:)

To date, I’ve been using osTicket for my support ticket system. I would love to see a WP integrated support ticket system.

EDIT: Looks like there are few, this seems to be the most recently updated:
http://wordpress.org/extend/plugins/wats/

]]> By: Konstantin http://www.wptavern.com/plugin-review-technical-support#comment-5816 Konstantin Tue, 09 Feb 2010 06:06:51 +0000 http://www.wptavern.com/?p=3184#comment-5816 Great review Jeff! Thanks so much! Great review Jeff! Thanks so much!

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